COMMUNICATIONS DISPATCHER

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Our Communications Section is currently seeking highly skilled and adaptable individuals proficient in multitasking and technology. This critical division offers both emergency and non-emergency police services, supporting city departments with advanced radio and computer-aided communications. Equipped with a state-of-the-art, 3-console center, our team maintains constant oversight of the city, ensuring swift and efficient emergency responses. Applicants should possess strong communication skills and a capacity for rapid adaptation to changing scenarios. We invite dedicated professionals who aspire to collaborate with a team of talented and compassionate colleagues to apply.

DISPATCHER RESPONSIBILITIES

The role involves providing Public Safety Dispatch services for Police and Fire agencies, managing various emergency resources, and handling both emergency and non-emergency calls. Responsibilities include prioritizing and dispatching calls, maintaining records, ensuring officer and public safety, and coordinating with other agencies. The position requires maintaining awareness of police unit locations, performing criminal history checks, data entry for legal documents, and compiling statistical reports. Additionally, it involves providing public assistance within authorized scope and performing other related duties as required.


MINIMUM QUALIFICATIONS

  • High school diploma or GED equivalency

  • Two years’ experience in a high volume data entry and customer service environment

  • Type accurately at 40 words per minute with no more than a 10% error rate

  • Obtain and maintain the Terminal Operator Certification level A by the Department of Public Safety within six (6) months of hire or promotion date

  • Or any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.